SCOOP UP CO.
Privacy Policy
Effective date: August 12, 2026
Scoop Up Co. respects your privacy. This Privacy Policy explains the information we may collect when you visit our website, request service, create or use an account, communicate with us, or receive services from us, and how we may use and protect that information.
Information We Collect
We may collect information you provide to us, including your name, service address, email address, phone number, billing information, number of dogs, service preferences, scheduling information, gate or property-access instructions, yard details, messages, and other information you choose to provide.
Our website and service providers may also collect basic technical information such as IP address, browser type, device information, pages visited, and website usage information for security, functionality, and analytics.
How We Use Your Information
We may use your information to review and schedule service requests, provide pet waste removal services, manage customer accounts, communicate about appointments and service, process or document payments, provide customer support, maintain business records, improve our website and services, prevent misuse or fraud, and comply with applicable legal obligations.
Payment Information
If online payments are offered, payments may be handled by a third-party payment processor. Scoop Up Co. does not intend to store complete credit or debit card numbers on its own servers when payment information is handled by a third-party payment provider. That provider's privacy policy and terms may also apply.
Service Providers
We may use trusted service providers for website hosting, databases and customer-account management, authentication, payments, email or text communications, accounting, analytics, scheduling, and other business operations. These providers may receive information reasonably necessary to perform services for us.
We Do Not Sell Personal Information
Scoop Up Co. does not sell customer personal information.
Photos and Videos
We may ask for permission to photograph or record completed work for social media, advertising, or other promotional purposes. We will not intentionally use photos or videos that clearly identify a customer's private property for marketing without permission.
Cookies and Similar Technologies
Our website may use cookies or similar technologies needed for website functionality, security, account sessions, analytics, or improving the customer experience. Third-party services used by our website may also use these technologies under their own privacy policies.
Data Security
We take reasonable measures designed to protect customer information from unauthorized access, disclosure, alteration, or misuse. No website, database, or internet transmission can be guaranteed to be completely secure.
Data Retention
We may retain customer information for as long as reasonably necessary to provide services, maintain business and financial records, resolve disputes, protect our business, and satisfy applicable legal obligations.
Your Information
You may contact us to request correction or updating of inaccurate personal information. Where applicable, you may also request deletion of certain personal information, subject to information we may be required or permitted to retain for legitimate business or legal purposes.
Children's Privacy
Our services are intended for adults arranging services for homes or other properties. We do not knowingly collect personal information from children under 13 through our website.
Changes to This Policy
We may update this Privacy Policy as our website, services, technology, or legal requirements change. The current version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your information, contact Scoop Up Co. at Scoopupco@Outlook.com or 512-680-6212.
This page is provided as a general business policy and is not a substitute for legal advice.